No enterprise can today risk using old-fashioned, “hit or miss” methods of managing the modern workforce. The activities of the trained contemporary human resource/personnel manager and his or her department can ensure the uninterrupted operations of an enterprise and avoid loss of production - and profits - due to industrial action or poor performance by a discontented workforce. This Program concentrates on producing modern human resource and personnel managers, providing training on a wide range of the important duties which they must perform (including industrial relations) and their responsibilities in the modern world of commerce and industry and government service.
- Effective communication.
- HR/personnel policy and strategy.
- Forecasting, budgeting and control. Promotion, resignations and retirements.
- Scientific management, O & M studies and work studies.
- Safety in the workplace, security, staff welfare, medical facilities.
- HR/personnel specialists, the HR/personnel department and its functions.
- Recruitment and selection, induction, training & employee development, remuneration policy.
- Manpower planning, job analysis, job descriptions, organisation and job structure, work groups.
- HR/personnel records and statistics, rate of labour turnover, stability index. Major uses of computers.
- Industrial relations: trade unions, collective bargaining, joint consultation; equal opportunity, flexitime.
UK Higher National Diploma(HDN) program entrance requirement:
- Applicant must be at least 18 years of age, and
- Completed Secondary School, or
- Certificate with at least 3 years work experience.